Racial Discrimination Still Exists in Society Essay

â€Å"I believe discrimination still exists in society and we must fight it in every form,† as stated by Andrew Cuomo the current governor of New York. All throughout history, discrimination has been an underlying issue and is one that must be stopped and fixed. Throughout time African-Americans have been the most notable victims of discrimination. Dating back to the early seventeenth century, blacks have been discriminated and enslaved for absolutely no reason. There have been many attempts to end the discrimination, but as hard as people try this is an issue that seems unconquerable. Despite the fact that the Jim Crow era has passed, it is evident from history and peoples experiences that racial discrimination still does exist today. When†¦show more content†¦Ã¢â‚¬Å"It shall be unlawful for a negro and white person to play together or in company with each other in any game of cards or dice, dominoes or checkers,† this is just one of many terrible laws of the Jim Crow era. The Jim Crow era was a time dating back to the late 19th century and made it all the way through the mid-20th century. It was a time of cruel laws in which blacks were in no way equal to whites. These are just a few of the many inhuman laws in which the blacks were imposed. All marriages between a white person and a negro, or between a white person and a person of negro descent to the fourth generation inclusive, are hereby forever prohibited. Every employer of white or negro males shall provide for such white or negro males reasonably accessible and separate toilet facilities. All passenger stations in this state operated by any motor transportation company shall have separate waiting rooms or space and separate ticket windows for the white and colored races. It shall be unlawful to conduct a restaurant or other place for the serving of food in the city, at which white and colored people are served in the same room, unless such while and colored persons are effectuallu separated by a solid partition extending from the floor upward to a distance of seven feet or higher, and unless a separate entramce from the street is provided for each compartment. There were two specific court cases thatShow MoreRelatedRacial Prejudice And Racial Discrimination Essay1347 Words   |  6 PagesRacial discrimination is one of many terms used to express the suppression of a race or many races, but more specifically, it refers to the ill-treatment a person or group receives as a result of differences in their race, color, descent, national, ethnic origin or immigrant status. (Australian Human Rights Commission, 2016). Racial discrimination can be perpetrated by individuals within society, and corporate institutions such as schools, the work force and the government, all of which we have seenRead MoreRacism In America1187 Words   |  5 PagesRacism has shaped societies since the beginning of time, as far back as the children of Abraham, Isaac, and Jacob. Even then, people living in the land of Goshen were subjugated to racism because of their differences. From Hitler and the Nazis to the Southern American slave owners, prejudice of one race again st another has resulted in atrocities. Racism has shaped the form of our present day societies. Racism will likely never be completely removed from our society it will always exist. However, in anRead MoreDiscrimination Is A Big Social Problem893 Words   |  4 PagesDiscrimination remains widespread, types of discrimination exist from gender to workplace. 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Why is racial discrimination still relevant? I guess the real question will be is how to overcome racial discrimination. The beginning of racial discrimination stems from when the European settlers landed in America and conquered the NativeRead MoreAnalysis Of Martin Luther King Jr Speech968 Words   |  4 Pagesjust laws and unjust laws. He had seen segregation, injustice, and racial discrimination. Even after the ruling of the Supreme Court in 1954 outlawing segregation in schools there was a lack of unwillingness to abide and desegregate. As part of this assignment I also read a transcript from the National Constitution Center that was delivered by former President Barack Obama. His speech was also based on race, injustice and discrimination. The two essays were written about 45 years apart yet focus on theRead MoreAmerica Still Divided : Racism And Discrimination1091 Words   |  5 PagesParker Soc206 April 30, 2015 Final/Research Paper America Still Divided Racism and discrimination inequalities have become a major discussion throughout the years in our society. Inequalities has impacted every level of humanity on this earth. Education, tolerance and acceptance can be used to challenge one another in attempt to change the negative traditions that continue to exist in our culture. Racism and discrimination inequalities continues to be passed from generation to generationRead More Prejudice and Racism in Canada Essay769 Words   |  4 Pagesexplicit racial attack and portrayed the attackers as a group of abnormal, twisted deviants, I was not surprised. As an Asian student who is writing her Sociology honours thesis on visible minorities in Canada, I know on a personal and academic level that racism in Canada does exist. Although explicit racial incidents are not a common occurrence, they do happen. Here at school, a visible minority student left the school when a car sped past her, while the young men inside shouted racial slurs. Two Read MoreRacism And Racism : New Zealand Essay1455 Words   |  6 Pagesâ€Å"In Aotearoa New Zealand the legacy of ongoing colonization by European (especially British) settlers has produced a society characterized by the presence of major ethnic and cultural disparities† (Kearns, Moewaka-Barnes, McCreanor, 2009). New Zealand has a population of around four million people. Within that amount of people ranges a vast variety of races consisting predominately of European/Pakeha, Maori, Asian and Pacific people. The Maori, who make up 15% of the population, are indigenous

Review On Canadian Imperial Bank Of Commerce Commerce Essay Free Essays

Our aim is to be the primary fiscal establishment for our clients. Our success depends on edifice strong relationships and on our ability to assist clients accomplish their fiscal ends ( www.cibc. We will write a custom essay sample on Review On Canadian Imperial Bank Of Commerce Commerce Essay or any similar topic only for you Order Now com ) . Like other Bankss, Canadian Imperial Bank of Commerce ( CIBC ) has on-line banking, telephone banking, concern banking and personal banking. One subdivision that looks interesting is the country in which they call Personal Wealth. The latter point that was made seems to be really strategic. It puts the client in control of wealth or deficiency thereof. I am impressed with that facet of their selling scheme. The occupations that can be secured at this degree are gross revenues associates to account directors. There is a batch of room for turning within CIBC. Finance The construction found within the fiscal facet of the organisation is that of Director of finance, senior fiscal analyst and fiscal analyst. â€Å" The Finance group provides fiscal services to CIBC ‘s concerns through effectual administration and determination support procedures † ( www.cibc.ca ) . The manager and senior fiscal analysts have more duties herein. CIBC has fiscal duties as a concern. They have a system of answerability that helps to command what information is being used within the company. The Director most probably has most duties of that control, within the organisation and every bit far as clients are concerned, concern or otherwise. Human Resources The Human Resources section is non in a class of its ain within CIBC. This construction falls under a much larger construction of Administration. â€Å" [ Human Resources ] develops and implements plans to pull, retain and support employees throughout their callings at CIBC † ( www.cibc.ca ) . Part of this construction, non unlike other organisations, is responsible for preparation and fiting employees to develop their callings so that turn-over is minimum. Operationss Operationss ‘ was slightly equivocal on the CIBC web page. It fell under the class of engineering and operations. I am non truly certain as to why they would chunk those two together. From what I can see is CIBC runs like a well-oiled machine. They decidedly have all their bases covered and it seems like there is much room for growing within the organisation, and it appears to be a healthy topographic point in which to construct one ‘s calling. Retrieved from: hypertext transfer protocol: //www.cibc.com/ca/personal.html Organizational Structure The organisational construction of CIBC is of incorporate type of administration which has both level ( horizontal ) and perpendicular type of constructions. Long-run success involves effectual administration. CIBC has already been recognized as a leader in this country, they endeavour every twelvemonth for uninterrupted betterments in their administration construction and procedures. Integrated administration theoretical account CIBC ‘s senior direction squad plays a really of import function in the overall control of CIBC ‘s concerns by supplying timely and precise information to the Board to help the managers in their misinterpretation undertakings. Regular and sincere dealingss between the Board and direction are another cardinal facet of a well-built administration to back up the long-run involvements of CIBC ‘s investors. Another factor of good administration is that it besides include being a responsible corporate citizen. CIBC is renowned as a leader in ecological concern patterns and corporate societal duty. Retrieved from: hypertext transfer protocol: //www.cibc.com/ca/inside-cibc/governance.html Board Responsibilities and Governance Structure The Board is responsible to oversee the direction of CIBC ‘s concern and associations. The Board provides way to direction, through the Chief Executive Officer ( CEO ) , to rehearse the best involvements of CIBC. The Board ‘s has a of import function to be played in the duties that are outlined below. Strategic planning The Board supervises the development of CIBC ‘s strategic way, procedure, program and precedences, reviews Management ‘s knowing program, approves the one-year strategic program and considers direction ‘s reappraisal of emerging tendencies, the competitory environment, hazard issues and of import concern patterns and merchandises. Hazard direction The Board reviews direction studies on stuff hazards related with the CIBC ‘s concerns and operations, the public presentation by direction of systems to pull off these hazards and material lacks in the map of these systems. Corporate administration The Board reviews CIBC ‘s progress to corporate administration, manager independency, the Code of moral rules for Directors and CIBC Code of Conduct for employees. Fiscal information The Board reviews CIBC ‘s internal controls depicting the fiscal information, direction studies on stuff defects associating to those controls and the unity of CIBC ‘s fiscal information and systems Communicationss The Board reviews CIBC ‘s taken as a whole communications attack, procedure for having stockholder response, stuff alterations to CIBC ‘s revelation guidelines and the communicating construction between the Board and its stakeholders. Board commissions The Board set up commissions and their authorizations and requires commission chairs to give a study to the Board on stuff affairs considered by the commission at the following Board meeting. Director development and rating Each manager participates in CIBC ‘s manager development plan. The Board assess the public presentation of the Board, its commissions and the, its commissions and managers Retrieved from: hypertext transfer protocol: //www.cibc.com/ca/pdf/about/corp-gov-practices.pdf Organizational design Geographic Design It groups occupations on the footing of district or geographics, here we are speaking about the CIBC, which is the taking bank in Canada and it deals with the people of different geographical parts in Canada. More of the effectual and the efficient handling of a specific geographic regional issues that by and large arise within the geographic part and serve the demands of alone geographic markets better in this geographic part and the chief things in this sort of design are the duplicate of maps of the subdivision and it can experience isolated from other organisational countries of the bank Functional Design A functional construction is a design that groups similar or related occupational fortes together. It is the functional attack to the full organisation. Customer based Design: Every organisation would happen it really advantageous to form harmonizing to the types of clients it serves. CIBC is money imparting n service distribution Company that lends money to clients, concern clients, big concerns, and little concerns may make up one’s mind to establish its primary divisions on these sorts of different markets. It is the forces can so go proficient in the service, run intoing the demands of the Bankss different clients. In this manner, an organisation that offers services like as banking or service may group its workers harmonizing to the types of clients of the bank. Merchandise Design The merchandise design is the design which groups the occupations by merchandise line in the system. Each of the directors in the organisation is responsible for an country within the organisational bounds depending on his/her specialisation. This design allows specialisation in peculiar merchandises and services of the banking sector and this design even manages the system by the manner that directors can go experts in their industry and come closer to clients and the negative factor in this is the duplicate of the system ‘s workers maps with a limited position of the organisational ends Service design The CIBC is a client service dependent organisation or the banking sector in which the clients are respected really much and are treated with regard and in this design the directors take care really much of the service offered to the clients. Hybrid design The CIBC is this sort of the organisation in which the clients are most well-thought-of and the director will take attention of the client and the design will be created to cover with each client. Chiefly the undertaking director will cover with the client relation research and best client service. Matrix Design CIBC organisation finds that none of the mentioned constructions meet their turning demands. The lone attack that attempts to get the better of insufficiencies is the matrix construction, which is the combination of two or more different constructions. Functional design normally is being combined with merchandise groups on a undertaking footing. For illustration, a merchandise or a service group wants to develop a new add-on to its line ; for this undertaking, it will obtain forces from functional sections such as research, technology, production, and selling. These forces so work under the director of the merchandise group for the continuance of the undertaking, which can change greatly with mention to the completion of the undertaking. Selling channels design The selling organisation ‘s design straight impacts ability to react rapidly to the alone kineticss of your industry, market place, and corporate aims. Selling organisations see themselves less effectual as they are disconnected from concern they are back uping, they are structured to run into yesterday ‘s demands, or have experienced a talent-decline. Over the clip, the map can acquire apart with the selling cognition of the industry and accomplishment degrees needed by the company, as going distanced from those driving concern in gross revenues, the market and executive direction. Marketing organisation appraisal and design Skill and cognition appraisals Productivity ratings Job design/skills demands Marketing accomplishments developing Capability edifice Marketing executive coaching Departmentalization The environment is complex and unsure. And the lower-level directors are capable and experienced at doing determinations because of their engagements in the systems treatments. As such they get a voice in determinations, their determinations are comparatively minor. Here in the corporate civilization, we see that it is unfastened to directors, leting them to hold a say in what happens in the system with their determinations. The company is geographically dispersed over the peculiar part with a criterion. The effectual execution by the directors for the company ‘s lead depends on directors being involved and their flexibleness to do determinations. hypertext transfer protocol: //www.emaytrix.com/mgmt307/section3.php How to cite Review On Canadian Imperial Bank Of Commerce Commerce Essay, Essay examples

Service Marketing Of Albert Toll Samples †MyAssignmenthelp.com

Question: Discsuss about the Service Marketing Of Albert Toll. Answer: Introduction Albert Toll found Tolls courier Service in Newcastle, Australia in 1888 and he passed the business to his family in 1959. Under the leadership of Peko Wallsend, Tolls developed into a national courier. Highly experienced group of executives leads Tolls courier group thereby, harnessing the significant resources and using it effectively (Tollgroup.com, 2017). Japan Post has undertaken Tolls Courier Company in 2015 as a part of their global expansion (Tollgroup.com, 2017). This report highlights the 7 Ps of marketing mix implemented by Tolls Courier Company along with suggesting recommendations in order to meet the customers expectations. Evaluating the 7 Ps of marketing mix As commented by Yasanallah and Bidram (2012), 7 Ps of marketing mix allows the business organizations to communicate the product or the service to the target customers. Effective implementation of 7 Ps of marketing mix will allow Tolls Courier Company to communicate their service to the Australian population. Product or Service The company offers a wide range of services from shipping bulk cargo to single package from warehouse data to digital data and for a person or for an entire camp. The services provided by Tolls Courier Company include airport service, port services, and passenger services. The airport passenger services include check-in, baggage service, handling delay and disruption. The services provided by the company ensure truly integrated logistics solutions. Additionally, the service provided by the company includes document, parcel, warehouse and consultancy services (Tollgroup.com, 2017). Price The price and rate asked for the services provided by the Tolls Courier Company are based on the weight of the package and the transit used for delivering the parcels. The company charges $20-$25 per domestic shipment. However, the company charges almost $150-$200 up to 10 kg for international shipment. The company charges additional $50 for per kg after 10 kg. Apart from the charges of the services, the company also includes other charges such as duty tax, shipment insurance, Go Green Climate Neutral, Carbon estimate and carbon footprint (Service Rate Guide 2017: Australia, 2017). Place The company provides courier service both at the domestic market and at an international market. The company couriers both residential and commercial packages nationally and internationally. Additionally, the packages can be of various sizes including small, medium and large. The wide network of the courier company has allowed them to provide service even at the remote locations within and outside Australia (Wirtz 2012). People The company supports and encourages equality among the employees, as they consider the employees as one of the valuable assets. The company has a culturally diverse workforce and the employees are highly focused and customer-centric. Moreover, the employees are not afraid of challenges, as they are collaborative and passionate about their work. The company values their employees due to which the employees form long-term association with the company (Tollgroup.com, 2017) Promotion Toll Courier Company has been operating in Australia for many years and has successfully established them nationally and internationally. The promotional strategies used by the company include service at the doorstep, one-stop shopping and surveying the market. Toll Courier Company believes in making the life of the customers easy thereby, delivering parcels at their doorsteps. The use of one-stop shopping will help in attracting customers due to the innovativeness and measuring solutions (Al Muala and Al Qurneh 2012). Physical Evidence The sales staff members, as well as the vehicles and the aircraft, plays a major role from providing service within and outside Australia. Therefore, the company emphasizes less of buildings, landscape, and interiors. The company emphasizes more on direct customer interaction due to which the company recruits front desk executives and provide coded information for the parcels and packages (Jain 2013). Process The process followed and implemented by Toll Courier Company includes procuring products from the clients, procurement, managing order and functions. Additionally, the company also facilitates delivering products to the customers at the doorsteps. The company also uses EDI, EFT, bandwidth, and DSS for planning and execution their delivery within and outside Australia (Chikweche and Fletcher 2012). Recommendation Based on the 7 P's of the marketing mix, there are certain things that need to be improved by Toll Courier Company. As the company provides a wide range of services, they need to mention the information related to the services in details on the website. The customers should be able to access the information of the services at a click (Anitsal, Girard and Anitsal 2012). The company needs to use penetration-pricing strategy for the new customers. Though the company has been providing service in Australia over the years and have created large customer base, using penetration-pricing strategy will help the Toll Courier Company to attract new customers The company needs to provide more than six months of maternity leave for the female employees. This will help the company in maintaining an equal workforce in terms of gender and enable them to continue the career with the company in the coming years. The promotional strategies can be improved by using sports as the medium of promotion. Cast Away id one of Oscar-nominated movie that can be used by the brand for promotion. Moreover, the company can target localities in Australia with new immigrants and distribute brochures. This will help in spreading knowledge about their service among the new population. The company needs to open new outlets in remote Australian locations so that customers are able to access their service. Having few outlets in remote locations will save the trouble for the customers to visit the outlets in the city thereby, saving their valuable time The company needs to enhance their physical evidence by providing sufficient information and of how the entire process works. This will also help in separating the wide range of customers effectively by the technical team. In order to improve the process, Toll Courier Company needs to conduct huge market surveys. This will allow the company to understand how effective and to what extent the services provided by the company have been accepted. Strategies for meeting customers' expectations The two major areas that Toll Courier Company needs improvement, as they are unable to meet the customers expectations are communication with the customers and consider customer feedbacks for improving the service. Toll Courier Company provides a wide range of services both within and outside Australia. With time, the demand and expectations of the customers have changed. Though the company provides effective and efficient service, they fail in maintaining regular communication with the customers (Leonidou et al. 2013). Additionally, the customers do not receive positive after service communication from the company. Therefore, to establish effective communication with the customers, the company needs to implement live chat to enhance their customer service (Arnett and Wittmann 2014). Having the live chat will allow the company to assist the customers whenever they need. For example, if a customer is having difficulty in availing a service, the option of live chat will help the custom er in getting instant help. This will also help the company in increasing the customer base and business for the company. Additionally, having the option of live chat will allow the company to have a better understanding of the current demand for the type of services among the customers. Using the information will provide a competitive advantage for the company. For example, the company can provide offers and discounts to the customers on the services that are preferred by the customers (Morgan, Katsikeas and Vorhies 2012). On the other hand, the company needs to improve in considering the feedbacks received by the customers. The company needs to act promptly on the feedback provided by the customers. This will help the company to improve their services according to the present expectations and demand of the customers. As the company operates at a global scale, the services provided by them might vary across the countries. For example, the international customers might not prefer the way of service provided in Australia. Therefore, considering the feedbacks of the customers across various countries will help the company to improve and enhance their service quality. Considering the customer feedbacks will allow the company to know the areas they are lacking and improve them. Conclusion In this report, it can be concluded that the Toll Courier Company operating in Australia and across various countries. The company is a courier company that provides wide of services such as delivering airport service, port services, and passenger services. The company has implemented the 7 Ps of the marketing mix for communicating the service to the target customers. However, the recommendations have been suggested for each Ps of the marketing mix for enhancing the service provided by the company. It can be seen that the company has failed in living up to the customers expectations. Therefore, in order to improve the customer satisfaction, the company needs to implement live chat service and consider their feedbacks for improving the organizational service. This will allow the company to remain updated with the latest demands and expectations in terms of services for the customers. References Al Muala, A. and Al Qurneh, M., 2012. Assessing the relationship between marketing mix and loyalty through tourists satisfaction in Jordan curative tourism. American Academic Scholarly Research Journal, 4(2), p.1. Anitsal, I., Girard, T. and Anitsal, M.M., 2012. An Application of Services Marketing Mix Framework: How do Retailers Communicate Information on Their Sales Receipts?,. Business Studies Journal, 4(2), pp.77-90. Arnett, D.B. and Wittmann, C.M., 2014. Improving marketing success: The role of tacit knowledge exchange between sales and marketing. Journal of Business Research, 67(3), pp.324-331. Chikweche, T. and Fletcher, R., 2012. Revisiting the marketing mix at the bottom of pyramid (BOP): from theoretical considerations to practical realities. Journal of Consumer Marketing, 29(7), pp.507-520. Jain, M.K., 2013. An analysis of marketing mix: 7Ps or more. Asian Journal of Multidisciplinary Studies, 1(4). Leonidou, L.C., Leonidou, C.N., Fotiadis, T.A. and Zeriti, A., 2013. Resources and capabilities as drivers of hotel environmental marketing strategy: Implications for competitive advantage and performance. Tourism Management, 35, pp.94-110. Morgan, N.A., Katsikeas, C.S. and Vorhies, D.W., 2012. Export marketing strategy implementation, export marketing capabilities, and export venture performance. Journal of the Academy of Marketing Science, 40(2), pp.271-289. Service Rate Guide 2017: Australia. (2017). SERVICE RATE GUIDE 2017. [online] Available at: https://www.dhl.com.au/content/dam/downloads/au/express/shipping/rate_guides/dhl_express_rate_transit_guide_au_en.pdf [Accessed 21 Sep. 2017]. Tollgroup.com. (2017). About Japan Post | Toll Group - Providing Global Logistics. [online] Available at: https://www.tollgroup.com/about-japan-post [Accessed 21 Sep. 2017]. Tollgroup.com. (2017). Our People | Toll Group - Providing Global Logistics. [online] Available at: https://www.tollgroup.com/our-people [Accessed 21 Sep. 2017]. Tollgroup.com. (2017). Services | Toll Group - Providing Global Logistics. [online] Available at: https://www.tollgroup.com/services [Accessed 21 Sep. 2017]. Tollgroup.com. (2017). Toll History | Toll Group - Providing Global Logistics. [online] Available at: https://www.tollgroup.com/history [Accessed 21 Sep. 2017]. Wirtz, J., 2012. Essentials of services marketing. FT Press. Yasanallah, P. and Bidram, V., 2012. Studying the Status of Marketing Mix (7Ps) in Consumer Cooperatives at Ilam Province from Members' Perspectives. American Journal of Industrial and Business Management, 2(4), p.194.